Refund policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us with 30 days for a full refund or store credit.
RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, [please email customer service at chaospandaclothing@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package.
Return shipping charges will be paid or reimbursed by us. If you use the prepaid shipping label, $8.75 will be deducted from your return to cover shipping charges.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your refund minus shipping. Please allow at least 5 to 7 days to process returns. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be returned
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Chaospandaclothing@gmail.com
Last Updated 11/2021